Remote management
Screen management: see and control every display remotely
Pair a screen with a short code, group it by location or tag, and watch its status from the dashboard. When something looks wrong, refresh, take a screenshot or restart the player without sending anyone on site.
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Pair with a short code
The player shows a code like 8FJ2-KP9. Type it into the dashboard and the screen is yours.
Live status for every screen
See online or offline, current content, last heartbeat and last sync at a glance.
Remote commands
Refresh, screenshot, restart the player, clear cache or adjust volume from anywhere.
Groups by location or tag
Organize screens the way your business is laid out and target content to a whole group.
Pairing takes under a minute
Open the DigitalSign player on a smart TV browser or supported device and it shows a pairing code, for example 8FJ2-KP9. Enter that code in the dashboard, name the screen, choose its location and orientation, and it is ready for content. A screen is the logical destination for content and the player is the device running it, so you can swap hardware without rebuilding schedules.
- On-screen pairing code
- Set location, orientation and resolution
- Swap hardware without redoing schedules
Know what every screen is doing
Each screen reports a heartbeat, so the dashboard shows whether it is online, what it is playing and when it last synced. Drill into a screen to see a screenshot, IP address, player version, resolution, orientation, storage, CPU, memory and connection. Group screens by location or tag to check a whole store or region at once, and spot the one display that needs attention.
- Online and offline status from heartbeats
- Current content and live screenshots
- Player version, IP, storage, CPU and RAM
- Groups by location or tag
Fix problems without a site visit
Remote commands cover the fixes you would otherwise drive out for: refresh content, take a screenshot, restart the player, reboot the device, clear the cache, mute or set volume, turn the display off or on, and update software. Screen monitoring is part of every plan. Screen groups and full remote management are included in Standard at $3 per screen per month.
- Refresh, screenshot and restart player
- Reboot device and clear cache
- Mute, volume and display on or off
- Remote management on Standard and above
How it works
Live on screen in three steps
- 1
Open the player
Launch the player on your TV or device to show a pairing code.
- 2
Enter the code
Type the code into the dashboard and assign a location.
- 3
Monitor and manage
Watch status from anywhere and send commands when needed.
FAQ
Screen management: common questions
How do I connect a TV to DigitalSign?
Open the player on the TV, note the pairing code it shows, and enter it in your dashboard.
Can I see what a screen is showing right now?
Yes. Each screen shows its current content, and you can request a live screenshot.
What can I do remotely?
Refresh, take a screenshot, restart the player, reboot the device, clear cache, adjust volume, turn the display off or on, and update software.
Which plan includes remote management?
Monitoring is available on every plan. Screen groups and full remote management are part of Standard at $3 per screen per month.
What happens if I replace a screen's hardware?
Pair the new device to the existing screen. Its schedules and content stay in place because they belong to the screen, not the device.
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